Q. Hi, I need help activating my phone, it's a Samsung Galaxy sII epic 4g. I don't know how to activate it, but the thing is I have already paid the plan on it. I called Virgin Mobile and asked them how to activate and they said to turn off the phone for 20 minutes and turn it back on then instructions on how to activate it will come up but it didn't..any ideas?
A. Here is the full user manual for your Samsung phone: http://www.virginmobileusa.com/resources/phones/prepaid/manual/samsunggalaxysii.pdf
"Before using your device, you must activate your service with Virgin Mobile. You will need your phoneâs serial number, printed on a sticker inside the battery compartment."
It says that if you already have an account, you should be able to just turn on your phone and follow the on-screen prompts. Afterward, make a phone call with your phone to confirm that it is activated.
Also, for other Virgin Mobile devices, you should be able to dial ##VIRGIN# (##847446#) to go to the programming menu. Then there should be an option that says Activate Phone. Press this and it should set up for phone for you. However, I've never tried this with a Samsung phone, so I'm not sure if this option works.
Good luck!
Can I use an unlocked iPhone 4 with Virgin Mobile?
Q. At the moment, I have the Virgin Mobile Samsung Galaxy s2. I have so many problems with it though, so I was going to sell it and use the money to buy an iPhone 4. Can you use an unlocked Sprint iPhone 4 with Virgin Mobile service? I don't want to spend the $350 on it if I don't have too.
A. No, you cannot use a Sprint iPhone with Virgin Mobile as VM currently does not allow outside phones in it's system.
If I get a Samsung Galaxy Reverb, can I keep my $25 a month Virgin Mobile plan?
Q. I presently use the LG Optimus V, and have Virgin Mobile, at the $25 a month plan. If I get the Samsung Galaxy Reverb, can I keep my number and plan?
A. If the phone was released AFTER July 31, 2012 then no you won't be able to stay on the $25 plan. You will keep your number though.
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Title : How to activate a phone with Virgin Mobile?
Description : Q. Hi, I need help activating my phone, it's a Samsung Galaxy sII epic 4g. I don't know how to activate it, but the thing is I have...