Q. Hi, I need help activating my phone, it's a Samsung Galaxy sII epic 4g. I don't know how to activate it, but the thing is I have already paid the plan on it. I called Virgin Mobile and asked them how to activate and they said to turn off the phone for 20 minutes and turn it back on then instructions on how to activate it will come up but it didn't..any ideas?
A. Here is the full user manual for your Samsung phone: http://www.virginmobileusa.com/resources/phones/prepaid/manual/samsunggalaxysii.pdf
"Before using your device, you must activate your service with Virgin Mobile. You will need your phoneâs serial number, printed on a sticker inside the battery compartment."
It says that if you already have an account, you should be able to just turn on your phone and follow the on-screen prompts. Afterward, make a phone call with your phone to confirm that it is activated.
Also, for other Virgin Mobile devices, you should be able to dial ##VIRGIN# (##847446#) to go to the programming menu. Then there should be an option that says Activate Phone. Press this and it should set up for phone for you. However, I've never tried this with a Samsung phone, so I'm not sure if this option works.
Good luck!
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Title : How to activate a phone with Virgin Mobile?
Description : Q. Hi, I need help activating my phone, it's a Samsung Galaxy sII epic 4g. I don't know how to activate it, but the thing is I have...