Q. I recently bought a Samsung galaxy s3 and was curious wether or not it comes with a warranty with the manufacturer. I did not pay extra for any warranty at the store. Thanks.
A. STANDARD LIMITED WARRANTY
What is covered and for how long?
SAMSUNG TELECOMMUNICATIONS AMERICA, LLC ("SAMSUNG") warrants that SAMSUNG's handsets and accessories ("Products") are free from defects in material and workmanship under normal use and service for the period commencing upon the date of purchase by the first consumer purchaser and continuing for the following specified period of time after that date:
Phone 1 Year
Batteries 1 Year
Case/Pouch/Holster 90 Days
Other Phone Accessories 1 Year
What is not covered?
This Limited Warranty is conditioned upon proper use of the Product. This Limited Warranty does not cover: (a) defects or damage resulting from accident, misuse, abnormal use, abnormal conditions, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress; (b) scratches, dents and cosmetic damage, unless caused by SAMSUNG; (c) defects or damage resulting from excessive force or use of a metallic object when pressing on a touch screen; (d) equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible; (e) ordinary wear and tear; (f) defects or damage resulting from the use of Product in conjunction or connection with accessories, products, or ancillary/peripheral equipment not furnished or approved by SAMSUNG; (g) defects or damage resulting from improper testing, operation, maintenance, installation, service, or adjustment not furnished or approved by SAMSUNG; (h) defects or damage resulting from external causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source; (i) defects or damage resulting from cellular signal reception or transmission, or viruses or other software problems introduced into the Product; or (j) Product used or purchased outside the United States. This Limited Warranty covers batteries only if battery capacity falls below 80% of rated capacity or the battery leaks, and this Limited Warranty does not cover any battery if (i) the battery has been charged by a battery charger not specified or approved by SAMSUNG for charging the battery; (ii) any of the seals on the battery are broken or show evidence of tampering; or (iii) the battery has been used in equipment other than the SAMSUNG phone for which it is specified.
What are SAMSUNG's obligations?
During the applicable warranty period, provided the Product is returned in accordance with the terms of this Limited Warranty, SAMSUNG will repair or replace the Product, at SAMSUNG'S sole option, without charge. SAMSUNG may, at SAMSUNG's sole option, use rebuilt, reconditioned, or new parts or components when repairing any Product, or may replace the Product with a rebuilt, reconditioned or new Product. Repaired/replaced cases, pouches and holsters will be warranted for a period of ninety (90) days. All other repaired/replaced Products will be warranted for a period equal to the remainder of the original Limited Warranty on the original Product or for ninety (90) days, whichever is longer. All replaced Products, parts, components, boards and equipment shall become the property of SAMSUNG. Except to any extent expressly allowed by applicable law, transfer or assignment of this Limited Warranty is prohibited.
What must you do to obtain warranty service?
Please read
http://www.samsung.com/us/support/supportServiceWarranty.do?prd_ia_cd=N0000003&prd_mdl_cd=SGH-I897ZKAATT&prd_mdl_name=SGH-I897
Have good evening
Can PayPal hold my money like this?
Q. Over the weekend, I purchased a Samsung Galaxy cell phone, USB micro data cable, holster for the phone, a pair of sun glasses, and four SIM cards on eBay. The cell phone cost me $160. The other items cost me between $1 to $4 for each one. After I checked out, PayPal limited my account, held the smaller transactions, and reversed the transaction for the phone. When I talked to PayPal about this, they stated it was because the suspected fraud. Yet, I have made more expensive purchases over the past few months, and I have sold things on eBay for prices up to $600. The funds for the items I sold went to this same exact PayPal account. So the limitation was removed and the smaller transactions were sent through. I resubmitted the payment last night around 9PM EST. This afternoon, the seller told me that the funds were being held in his account. He also said that PayPal told him that I needed to call to get the funds released to him. I called PayPal to ask them about this and they said that the seller had to call to get the funds released. At this point, I became upset because no one could be straight with me or the seller about what was going on. When asked why they were holding the funds, they told me that it is to "ensure that I am protected" and that they will hold the funds for 24 to 48 hours from the time of the transaction to do so. How that protects me, I don't know. I asked them how it protects me and from what they said, they don't know either because they could not give mean answer. I brought the sellerâs feedback to their attention and made it clear that he sold thousands of phones, and that the vast majority of the sellerâs feedback was for transactions that are $200-$300 or more. Their response was "what if he gets the money but does not send you the phone?" That's kind of a retarded thing to say right after I mentioned the sellerâs feedback history. My question is, is it legal for PayPal to hold the funds like that for 24 to 48 hours and if they do not release the funds by 9PM EST tomorrow, what legal options do I have to pursue against PayPal?
A. Hi Shane,
Yes,if they thing there is some sort of fault they can..Have the seller respond to getting the money..You
might want to check into seeing a low cost attorney for help..
Your Friend,
Sandy
Phone case for an LG Venice?
Q. I just upgraded from a Samsung Galaxy Prevail to the newest Boost phone, the LG Venice. The phone hasn't arrived yet, but I can't seem to find a site that sells an actual case for the phone vs a pouch/holster. From my understanding, this phone was previously the LG Splendor US730. I've been looking under that title as well, but still can't seem to come across anything that I would like and want to purchase. Does anyone have any suggestions as to where I can purchase a case, not some leather pouch? The phone should be here within a couple days and I would like to have a case for it before using it full time. Any suggestions are welcome. Thanks!
A. Just found a site fommy.com they only have 1 case not pretty for a girl but serves it's purpose. Hope that helps.
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