Q. I had a refurbished Samsung Galaxy S3 sent to me from Verizon because of faulty hardware (SIM card wouldn't read no matter what). When getting the refurbished phone in the mail, I have to send my defective one back. However, there's a warranty notice saying if my defective phone is damaged (neglect, misuse, liquid damage, software or hardware alteration, or unreasonable wear and tear) I'll be charged the full price of a replacement phone ($500) if not more. I only have a few scratches on the outer frame of the phone. Would that qualify it as damaged or is it okay to send back in?
Thank you for any help.
A. If there are just a few scratches on the outer frame (no actual cracks or pieces missing), then you're fine. Normal wear & tear (within reason) is ok. Verizon will be looking for cracks, missing or broken pieces, etc. Also make sure there is no 'crud' or greenish discoloration in the charging or headset ports -- that will be considered liquid damage and will automatically trigger the fee. VZW will not charge the fee for a few minor scratches on the outer casing though.
can a Samsung Galaxy S3 case fit on a samsung galaxy axiom?
Q. they look alike, the samsung galaxy just has an extra hole. does anyone know if it'll work?
A. obviously not, do you know how big samsung galaxy s3 is compared to galaxy axiom?
samsung galaxy s3 is 5.38 inches long and 2.78 inches wide
galaxy axiom 4.79 inches long and 2.78 inches wide
the front facing camera is on the right side for galaxy s3 but the front camera on the axiom is on the left
the front button is more curvier on the s3 than on the axiom
the s3 is definitely bigger than the axiom
the top of the s3 is more shoved up and less curvier than the axiom
They barely even look similar. I can tell the difference right away.
The battery is always dead on Samsung Galaxy W?
Q. My girlfriend is having a problem with her Samsung Galaxy W. The battery is constantly dying. We even went to the point of buying a new, higher capacity battery for it but it's still dying within a few hours. In the course of three hours it will go from 100% battery down to 20%. Anybody have any ideas about what's going on and how to improve battery life?
A. In addition to what BethyMac said, the biggest battery killer for smartphones is the display. If you look at the battery status tool under Settings, you'll see the bar graph for the display is the lingers of all.
If she's indoors, she needs to keep the screen level lower. Most screens look fine at 50% or less indoors. Outdoors is different, since it's harder to see. There are widgets on the Play Store that you can install (for free, in many cases) that will allow her to toggle the brightness of the screen. Also, in Settings -> Display, she can adjust the brightness and turn on automatic brightness, which will allow the phone to adjust the screen based on the surrounding light.
She should also condition her battery from time to time. Lithium ion batteries have a chip in them that needs to be refreshed on occasion. Run the phone until the battery goes low enough so the phone shuts itself off. The attach the charger and let the phone charge for one hour after the charge indicator says it's full. You might want to have her do this two or three times initially, then once every two weeks after. That should help recondition the battery.
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Title : What qualifies as "damaged" when returning a verizon phone for a refurbished one?
Description : Q. I had a refurbished Samsung Galaxy S3 sent to me from Verizon because of faulty hardware (SIM card wouldn't read no matter what). Wh...